Cornerstone Manager comes with reports and letters already configured; however, the letters can easily be modified by someone with no knowledge of programming. If you wish to create additional reports or letters or make extensive changes to the way the information is output we can handle the task for you. On the other hand the database is not encrypted so it can easily be accessed by programs such as Crystal Reports. The same is true for the letters that are part of Cornerstone Manager. These two have not been encrypted and can be extensively modified by anybody with programming knowledge.